Telephone Connection demonstrates their commitment to help Avaya customers reach superior business results as they achieve Silver Certification

For Immediate Release: 01-September-2006

Austin, TX - Avaya Inc. (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced that Business Partner, Telephone Connection, has achieved Silver Certification. The Silver certification is an industry-recognized designation that indicates Telephone Connection met a series of rigorous criteria to ensure superior technical competency and the ability to deliver best-in-class customer service and support.

Silver certification indicates a reseller`s commitment to technical expertise and service of Avaya`s converged voice and data networks and applications, and helps ensure that Telephone Connection customers know that they are working with a reseller dedicated to quality and service.

Avaya’s Business Partner program ensures that customers have a consistent, quality experience, whether they buy direct from Avaya or indirect through partners. Through their commitment to certification, Telephone Connection, has proved their tremendous value both to Avaya and its customers - commitment to the continuous development of their support and technical expertise, and to the consistent delivery of superior customer service."