Teleworker Solutions
The Avaya TeleWorker solution helps employees maintain productivity and effectiveness away from the office by securely running enhanced communications applications on windows-based laptop PCs over the wired or wireless enterprise network.This solution provides customers with access to powerful Avaya Communication Manager telephony capabilities from a properly-configured laptop through Avaya IP Softphone. With wireless connectivity from the laptop to either an Avaya Wireless LAN or a Multivendor Wireless LAN, employees have mobile access to Communication Manager and other applications throughout the campus. The Avaya LAN/WAN Consulting service can plan the appropriate Wireless network solution. An optional Clarisys USB handset is available to those who desire a traditional handset and dial pad; other users will prefer a headset and microphone combination and the IP Softphone`s dialing options.

Additionally, VPN remote client software and Security gateways can be made offered to provide secure voice and data communications over wireless or public IP networks. In this fashion, not only can employees be mobile within the campus but also at their home office, customer location or hotel room - wherever they have an internet connection. The Avaya Enterprise Security practice can help design the security solution most appropriate to the customer`s needs.

Business Benefits

By configuring employee laptops with IP Softphone enterprises can expand desktop portability to include not only data communications but also voice communications.

One number access is available wherever there is a network connection - either wired or wireless - to improve employees` accessibility to co-workers, customers and others.

Employees are more productive, regardless of where they go, because they can take the office environment with them - via a laptop computer.

Secure voice and data access can be provided by deploying VPN remote client software.