Legal

Serving Client Needs...Simplifying Remote Access to information...Controlling Communications costs.


Telephone Connection and Avaya are ready.


In a law firm, time is money. And luckily, Telephone Connection is very familiar with how you run your legal business. Better bottom line performance comes about through leveraging prior case work, minimizing non-billable activities and controlling expenses--- without sacrificing customer service can be a real challenge. Unless, you are powered by Avaya and Telephone Connection.


Telephone Connection and Avaya`s "all-in-one", converged IT and telecommunications system, `IP Office`, has been chosen by many Law Firms to provide a single system with voice over Internet protocol (VoIP) technology to reduce costs across its business and provide faster and more effective services to its clients.

With the new IP System, Attorneys, Legal Aides and Support Staff who are working away from their office will have faster, cost-effective access to the company`s network, saving exponentially over fixed ISDN and traditional PBX methods used previously. The benefits are endless, when considering all of the necessary efficiencies required to keep and bill your clients effectively today.

Other benefits of using Telephone Connection Avaya`s IP Office for the Legal Industry include:

  • Provision of additional telephony options--such as: voicemail, identification of incoming calls; a single customer number; and call logging will provide the ability to successfully track your clients calls, any personal touch with them and your marketing campaigns.
  • Redeployment of skills--centralizing reception facilities from individual offices to a central point, reducing numbers of dedicated telephonists from many, to one. As a result, the reception staff can be moved into other administrative roles within the company.
  • Reduce Call Costs -- due to the use of the least-cost routing of calls across the single network, call expenditure can be eliminated from not only direct dialed local and long distance calls, now over an IP network, but also multi-site calls, remote long distance costs, calling cards, conference calling, call recording and many more.
  • Reduce Network Maintenance costs--as a result of having a single, converged IT and telecommunications network
  • Scalability of the system—your firm will finally have the ability to expand the system as the business grows, without reinvesting!

Click here to learn about Avaya Solutions for the Legal Industry


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