Telephone Connection provides expert telecom network consulting services for your business needs. Our professional consultants know the ins-and-outs of modern business and how technology can increase productivity and decrease downtime. They will help guide you through troublesome issues with your communications networks and make sure you know how to take advantage of your technology.

Telephone Connection offers consulting services in these areas:

Telecom Analysis

Telephone Connection will make sure that you are not being overcharged for communications services. We can optimize your network to use only the lines and equipment you need without wasting money and space on additional tools.

We can also take a closer look at your bill and see if you’ve been paying unauthorized charges for services you don’t need or that don’t exist

Telecommunications can be daunting, but our experts have seen how businesses use telecom to get their work done and how it has been integrated into many different types of businesses. They love technology and have been educated thoroughly on modern communications to help you clearly understand your systems.

Every cent counts. Let us find ways for you to take those cents back.

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Network Analysis

Man Fixing LAN Port

Telephone Connection employs highly trained IT specialists to inspect and repair problem areas in business networks. We ensure that all employees are part of the full business network and can access all of the information they need to do their jobs efficiently.

We inspect all network hardware and test personal computers to find and repair problems. We can also offer helpful suggestions and answer any questions you may have concerning networking in the office.

Contact Center Analysis

Reports Analysis

Telephone Connection can capture and record information about in and outbound correspondence in your office and present it to you so you can better manage your contact center. Information about hold times, transfers, answer speed, and performance can be included in easy-to-read reports at your fingertips.

We know how important efficient communication is to success. But keeping track of how well your contact center is managed can be a huge task. Fortunately, we offer ways to measure and improve communication in all aspects of your business from sales to customer service.

Telecommuting (Teleworkers)

Man Working From Home

Analyze your business and find out if telecommuting is the right step for you. If your business is in a neutral location and your employees are flexible and able to work with minimal to no supervision, Telephone Connection can make telecommuting a reality for you.

Our experts will set up a telecommuter network for you and help you analyze its effectiveness.

Together, we can determine if teleworkers are the right fit for you.

Teleworkers can design their schedule to meet the needs of the business. They can also be available outside of normal working hours in case of urgent matters. Their at-home office saves your company overhead.

Working from home also gets rid of the commute, allowing employees to work more efficiently and comfortably, increasing productivity. More productivity and less overhead means that your business can move forward while eliminating waste and keeping its employees happy and healthy.

Business Continuity

Equipment in Trash

Telephone Connection is by your side when disaster strikes. If your business is reeling from a recent hit, we can inspect and fix pressing issues and get your business back online as soon as possible. We can also show you ways to prevent disaster from putting the brakes on your business in the future by offering new solutions tailored to your office.

When the unexpected occurs, it can bring your business to a screeching halt. Natural disasters can not only destroy important equipment but can wreak havoc on scheduling and, most of all, endanger employees. Power outages, equipment breakdown, and maintenance crises can all contribute to continuity errors that can cost your company and your workers.

Get to know our consulting services and our consultants at Telephone Connection.

We will analyze, repair, and maintain your communications systems and help you stay on track with solutions that will keep you prepared for the future. Rely on Telephone Connection for the most up-to-date expert advice.